Integrating “Crucial Conversations” & “Radical Candor”: A Roadmap to Managing & Resolving Conflict
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BetterCulture spends a good amount of training time helping our clients to recognize (a) the big-time benefits of intellectual conflict and (b) the big-time damage that can result from personal conflict. Exceptional leaders embrace the former and avoid (or quickly resolve) the latter – something easier said than done. In line with this topic, often […]
Navigating Conflict: Essential Strategies for Leaders
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In this blog, we delve into actionable strategies that can help leaders navigate and manage conflict effectively.
Seeing Eye to Eye: How Leaders Can Align on Employee Assessment
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When assessing the quality and value of a given employee, opinions can, and often will, vary. In the day-to-day running of our operations, it probably doesn’t make much difference if one supervisor rates an employee a 6 and another would rate that same employee an 8. But when it comes to important decisions such as […]
Cultivating Appreciation: Recognizing and Retaining Your Stars
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The 3 Types of Employees When it comes to the impact your current employees have on culture, you can separate them into three buckets. We spend a good amount of time at BetterCulture helping our clients to address the damage done by Vacuums, but for this blog I want to focus on your Stars. My […]
Decoding Teams: 7 Key Elements for Success
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Few would disagree that outstanding teamwork can make a significant contribution to the success of any enterprise. The challenge is getting a clear vision of what we mean by “outstanding teamwork.” Andrew Carnegie defined teamwork as the ability to work together toward a common vision. He identified this as “the fuel that allows common people […]
Before You Do a Team-Building Exercise, Know Why You’re Doing It!
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At BetterCulture we’ve seen the good, the bad, and… yes… even the ugly of team-building activities. Through these experiences we’ve also developed some understanding about activities that carry much higher – and much lower – value and impact. There is one essential question you should be asking yourself before you start planning any team-building activity: […]
The Ripple Effect: How Healthcare Culture Impacts Patients, Employees, and Beyond
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What if the success of healthcare communities rested not just on medical expertise but on an intangible force within the organization—its culture? Last week’s eye-opening webinar, aptly titled “Culture: The Key to Excellence in Healthcare,” took us on an exploration of this very question. In this dynamic panel discussion, our experts unraveled the intricate connections […]
Unveiling Workplace Excellence: 5 Lessons from Behind the Curtain
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Have you ever wondered what it takes for a long-term care provider to become the best place to work in the region? Our recent webinar, “A Look Behind the Curtain: How One Long-Term Care Provider Became a Best Place to Work,” peeled back the layers to reveal the strategic initiatives, innovative practices, and unwavering commitment […]
How to (Re)Create Company Values
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Company values drive an organization’s actions, shape employee behavior, and distinguish a brand in the marketplace. They are the cornerstone of an organization’s character and culture. In this article, we’ll explore best practices for developing a set of core values that will guide and motivate your team. What if We Already Have Core Values? If […]
The Mathematics of Culture
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“Soft skills” is an irredeemably bad term. It suggests something ambiguous, of short-lived in value, unprovable, and at its core: fluff. When we talk about what it takes to build and maintain a healthy culture, it’s neither soft nor fluffy. Accretive. Absolute. Predictable. Do these words suggest soft and fluffy? When we look at the […]